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Extortion and Anti-Dispargement Defense

By Ron Lee
Published: 01/17/17 Topics: Vacation Rentals Comments: -

Attorneys are supposed to be advocates. Journalists are not.

Consumers want to believe that Freedom of the Press gives them permission to say anything and everything they can dream up. But trained Journalists know that fair and balanced reporting is a prime requirement of retaining that freedom.

Yes anyone can publish anything they want without prior restraint from government. But print and broadcast publishers employ tight editorial oversight and fact-checking, along with constant legal review, to avoid being accused of non-factual reporting.

Publishing false or unproven articles can be very expensive for publishers who fail to do their homework, and prove they did.

Consumers do not. And some could care less about fairness, blatantly using extortion and now with the help of Elliott.

So when a writer outwardly proclaims he is an advocate for consumers, every word they write must is subject to disbelief. Christopher Elliott's recent article about the contracts that lodging Property's employ to avoid extortion is an egregious.

In a recent article, Elliott incorrectly mixes un-investigated consumer complaints with his own prejudice to conclude that lodging operators should not prohibit consumers from having an unquestioned right to defame Vacation Rentals.

Any ethical journalist would dig in and do the work to at least pretend to examine both sides of the issues.

Many consumers have figured out the game - of how to threaten lodging operators with world-wide defamation - and all to get any and every concession their selfish minds can dream up and even for invalid reasons.

Every business has the ability to sue the other in court but doing so is expensive no matter how just their cause. With reviews, the matters appear small but with the advent of the internet can have massive catastrophic consequences for properties even when they are, in no way, at default.

So what is a well-run property to do about consumers who extort them with false and misleading reviews?

The use of anti-defamation clauses, or the out-right prohibition of reviews, is just one way that businesses can protect themselves from unscrupulous consumers. Used sparingly and only when consumers are in the wrong and threatening extortion - employing what are essentially confidentiality clauses is just common sense.

Of course nothing protects properties from journalists who make a living by always siding with one party without knowing how to investigate the facts.

Read more

Ron Lee – Volunteer
Vacation Rental Association
01/17/17

Autumn is Industry Conference Season for Lodging

By Wm. May
Published: 11/16/16 Topics: AirBnB, Hotels, Inns Comments: -

Read more

Westport Central Reservations Kick-Off

By Trina Flanagan
Published: 10/27/16 Topics: Advertising, Westport WA Comments: -

As part of the Westport-Grayland Chamber of Commerce Business After Hours (BAH) events, everyone was invited to the luxurious Sanderling Beach House for food, drink and camaraderie. It was an absolutely stunning day for an absolutely stunning kick-off. The new Westport Central Reservation service opened its doors with a party for local businesses and lodging providers on Thursday January 26, 2018. Read more

Grading Vacation Rentals on the Curve

By Wm. May
Published: 10/01/16 Topics: AirBnB, Vacation Rental Association, Vacation Rentals Comments: -

Research has showed that average ratings on AirBnB are a full one start higher than the number of stars for homes on HomeAway.com.Could this mean that only the better homes are listed on AirBnB? Nah,. Just the opposite. Read more

AirBnB Racism Faciliated by Social Media

By Wm. May
Published: 06/01/16 Topics: Comments: -

Surely, building familiarity with guests and hosts is a good thing. The world needs more communication and personal interaction. But the very act of showing a photograph of every host gives racists the key to shunning people they don’t like. Read more

Assumptions Make Everyone Equally Unhappy

By William May
Published: 02/27/16 Topics: Self Improvement Comments: -

This age old cliché succinctly explains the problem with assuming things without stopping to check the facts and why it makes others so unhappy. Read more

San Clemente CA Moton for Vacation Rental Moratorium

By Jeff Bosson
Published: 01/02/16 Topics: Comments: -

Contrary to advice from tourism officials and the vacation rental industry, January 5, 2016 San Clement City Council will vote on a moratorium on vacation rentals in the city.. Read more

Vacation Rental Restoration

By William May
Published: 12/28/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

Vacation rental homes are susceptible to the same problems as full-time residences. Sometimes pipes break, basements flood and even smoke or fire damage can happen. Read more

The Genius Truck Mechanic

By William May
Published: 11/11/15 Topics: Boats, Self Improvement Comments: -

Wisdom can come from a professor, a teacher a mentor and sometimes from a truck mechanic. Learn how to focus and concentrate. And maybe how not to collaborate. Read more

Expedia to buy Homeaway

By Ronald Lee
Published: 11/05/15 Topics: Advertising, AirBnB, Vacation Rentals Comments: -

There’s always a bigger fish. Serial purchaser Homeaway has itself been acquired by Seattle based Expedia. Read more

Best Halloween Advertising. Cheapest too.

By William May
Published: 10/31/15 Topics: Advertising, Marketing Comments: -

Many experts will rattle your brain with every kind of advertising and marketing. But the restaurant - Two Doors Down - exceeds them all with their latest Halloween advertising idea. It may not be what you expect. Boo. Read more

Most Professional Photographers Are Not

By William May
Published: 10/22/15 Topics: Comments: -

New technology has created three photography skill levels - Amateur, Professional and HDR Pro. Nothing but the top level of High Dynamic Range photos are good enough for business that want to stand out on the web, in print and achieve the greatest possible sales. Is your photographer at the top level? Read more

Leisure Link Says Bad Photos a Deadly Sin

By Noel Poage
Published: 09/25/15 Topics: Channel Managers, Photography Comments: -

A long time technology provider to lodging properties recently published the seven sins of distribution> Perhaps the most striking is how dramatically bad photo produce bad booking results. Here is how to avoid the problem. Read more

How Much Vacation Rental Insurance Do You Need?

By April Klazema
Published: 09/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

When you are looking to buy vacation rental insurance coverage for the first time, you will likely have a laundry list of different questions that you want answered. Here are the answers. Read more

What Goes Around Comes Around for AirBnB

By Ron Lee
Published: 08/22/15 Topics: Advertising, AirBnB Comments: -

Perhaps today's lodging usurpers like Expedia, Priceline, Homeaway and AirBnB could learn a thing or two from the advertising history of major newspapers. Being big and successful does not portend continued success when advertisers are treated poorly. Read more

Do I Need to Get Special Insurance for My Condo or Vacation Home?

By April Klazema
Published: 08/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

If you rent out your property to vacationers or other tenants when you are not using it, then it cannot be protected under a homeowner's policy. If you are accepting money to allow someone to stay at your vacation home, learn heard about the insurance you must have. Read more

Special Insurance for My Condo or Vacation Home?

By April Klazema
Published: 07/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

If the purpose of the vacation home is for personal use only, then a homeowner's insurance policy will be sufficient to cover the property. But if you rent your home to guests on a nightly, or week basis that insurance is insufficient. Read more

BookingSync.com is right about photography

By Noel Poage
Published: 07/01/15 Topics: Comments: -

We have to hand a prize to Sébastien Grosjean, CEO of BookingSync a vacation rental software and channel management company. In his recent video posts he covers the basics of shooting photography. But how about HDR? Read more

The Vacation Rental Property Insurance Difference

By April Klazema
Published: 06/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

Most insurance companies will offer a specific vacation rental insurance policy that you can purchase to protect your rental properties. A vacation rental property may look like a home, but in the eyes of an insurance company, it's a business. Read more

Cell Phone Photos Are Not Just Fine

By William May
Published: 06/01/15 Topics: Comments: -

Would you think that major vacation rental websites would know photos are the number one method to attract more guests, more bookings and higher rates? So how come some think taking snaps on a cell phone is good enough. When good enough never is. Read more

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