Glossary of Lodging Rental Terms

To help guests understand more about the rental of rooms and house from inns, resorts and vacation rentals this glossary is provided for your reference. It is not comprehensive but serves as a primary for terms guests may encounter in renting and utilizing lodging.

GDS - Global Distribution Systems

Worldwide computer networks, originally developed to offer lodging, airfare, rental cars and other services to Travel Agents who, in turned booked guests into them using the network. There are four different GDS such as Aamdeus Sabre, Galileo & Worldspan,
Origin: Vacation Rental Association

Geographic Area

Also known as a Geographic Area. Can be a small or large area, from a building or destination up to a state of country. Used in conjunction to with describing real estate.
See also: Geographic Area Origin: Vacation Rental Association

Gite

A French holiday home available for rent on a short term basis. Usually self-catering and fully furnished. Techncially the owner must live close by to provide help, assistance, and a warm welcome to guests. Often Gîtes are old cottages or converted outbuildings and barns close to owners' residence.
See also: Vacation Rental, Holiday Villa, Holiday House, Holiday Let, Self-Catering Origin: Vacation Rental Association

Give Back Discount

A reduction in rental charges to give the guest money back to compensate them for inconvenience incurred during the original stay. Usually referred to as just a "Give Back."
See also: Make Good Discount Origin: Vacation Rental Association

Gleaning

In agriculture, farmers allow charity groups to enter fields already picked, to take left over crops. In lodging, charitable groups are allowed to use or sell nights unlikely to sell. This provides benefit to the charities, promotional value to properties and goodwill for all.
Origin: Vacation Rental Association

Gratuities

The formal term for leaving money for those who serve such as wait staff, housekeepers and others. Not common in all countries or for all jobs. Wait staff are tipped in most places. Gratuities for Housekeepers are less common.
Origin: Vacation Rental Association

Group Rate

Negotiated room or vacation rental rate for convention, trade show, meeting, tour or incentive group.
Origin: Vacation Rental Association

Guaranteed Reservation

An option for guests who wish to have their lodging property held for their use regardless of time of arrival, or failure to arrive. In that case the guest is always charged. After one night of no show, the owner or manager may elect but is not obligated to rent the property to another party.
Origin: Vacation Rental Association

Guest

A person or persons who rents a real estate property for a short stay. As opposed to a "Tenant" who rents a property for a longer period. The difference between a Guest and a Tenant is usually determined by local governing bodies such as states, counties, cities or home owner associations. Many jurisdictions consider guests as those who stay for 30 days or less. Tenants and Guests have different rights of use for the property.
See also: Tenant Origin: Vacation Rental Association

Guest House

A house, condo or other living unit used for short-term rental, usually in a resort or recreational area and having sleeping quarters, bath and kitchen. Also known as a Vacation Rental, Holiday let., Holiday Huse, Holiday Cottage, Holiday Villa or (in France) a Gite.
See also: Vacation Rental, Holiday Let, Holiday House, Holiday Cottage, Holiday Village, Gite Origin: Wm. May

Guest Obligations

As common courtesy, guests have an obligation to treat people and property with respect and within normal and usual reason. For vacation rental units those obligation include common sense items, such as turning off lights when not in use, taking care with fireplaces and barbecues, not creating noise or nuisance.
Origin: Vacation Rental Association

Guest Registration

The process during which a guest checks into a lodging unit and registers as being in occupancy. Also the form used during the registration process.
See also: Smple Registration, Complex Registration Origin: Vacation Rental Association

Guest Survey

A mailed, or in unit, email or online survey inviting guests to rate and comment on the property they have occupied. Questions include guest satisfaction on cleanliness, furnishings, customer service and other factors which reflect on the property.
Origin: Vacation Rental Association

Heads in Beds

Industry slang referring to the primary marketing objective of accomodations and most destinations - increasing the number of overnight stays.
Origin: Vacation Rental Association

Hold Over

When a guest stays longer than their pre-arranged booking or reservation period of time. If with approval of the owner or manager there is usually additional rent. If without approval a stay over usually results in penalties as well as rent for inconvenienced charged to other guests and employee. (Also known as a Stay Over)
Origin: Vacation Rental Association

Holiday House

A fully furnished home offered for rent on a nightly, weekly or long basis but essentially for short-term use. The same as a Vacation Rental but used in parts of European, Australia and other parts of the world.
See also: Vacation Rental. Holiday Let Origin: Vacation Rental Association

Holiday Let

A house, condo or other living unit used for short-term rental, usually in a resort or recreational area and having sleeping quarters, bath and kitchen. Also known as a Vacation Rental.
See also: Vacation Rental Origin: Vacation Rental Association

Home

A person's primary or secondary residence.
Origin: Vacation Rental Association

Home Owners Association (HOA)

Association responsible for the maintenance, upkeep, and financial management of common areas in certain complexes and neighborhoods.
Origin: Vacation Rental Association

Homeowner's Insurance

An insurance policy that combines personal liability insurance and hazard insurance coverage for a dwelling and its contents.
Origin: Vacation Rental Association

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