Blog

We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data. Read everything we know.

Subscribe to Blog Emails

Vacation Rental Picante Sauce

By Wm. May
Published: 06/01/17 Topics: Property Management, Vacation Rentals Comments: -

Vacation Rental Picante Sauce
Yet another corporate vacation rental management company has announced gobbling up tens of millions of dollars in investment, in hopes of dominating the vacation rental management industry in America, and perhaps even the world. But they are risky for propety owners.

Beginning as far back at 1989, Pace Picante sauce began running television commercials. In one, grizzled cowboys threaten to lynch the camp cook when they learn he has been serving them picante sauce from "New York City?"

The cow pokes become offended because Picante sauce should be made by "places in San Antonio with fresh vegetables and spices by people who know what picante sauce is supposed to taste like."

Watch it here.

While the huge vacation rental management companies want to convince property owners that they can manage every home just right, even though they are located hundreds of thousands of miles away, the truth is - they can not.

One of these giant companies even has over 300 negative complaints and reviews online about shoddy housekeeping and lack of response. The average for vacation rental managers is zero, one or two over time. Something is seriously wrong with having 300 unhappy guests, because that means there are far more who don't take the time to post complaints.

For another competitor, their complaints reveal a wolf in sheep's clothing. Although they profess to be managers, they quickly throw owners and managers under the bus whenever there are any complications, as the following complaint answer proves:

COMPLAINT: "2 days before my trip receiving a voice and email telling me that my reservation had been cancelled because of a double booking."

ANSWER: "Booking was canceled within 48 hours prior to her arrival when it became apparent to the Host that there was a conflict with a previous client who'd booked."

And then they accidentally revealed the wrong problem, (our company) "The Host (homeowner) is the party responsible for resolving any conflicts. [Our company] is a marketing and booking service that Hosts use to assist with reservations. . . The rental agreement. You accepted . . . Clearly states that the booking is directly between the Guest and the Host."

And then they reveal the unreliability of their services by saying "Double bookings are an unfortunate side effects of the vacation rental and travel industry as a whole."

Well, duh, no that is not correct. That is excuse making

Although no one is perfect in the lodging industry, double bookings are NOT common and they are certainly not an unfortunate side effect. They are the result of a company pretending to be a lodging manager when they are, in fact, too far away and too powerless.

LOCAL IS BETTER:

Vacation Rental Firms have proven to be a locally branded business. Owners and guests prefer to deal with a local reliable professional firm that is on hand to attend to them. Members of the Vortex Organization have found the best way to do that.

They are independently operated to ensure great houses, hospitality cleaning, happy guests and happy owners. Our first office opened in 1964, but we are the most tech-enabled managers. We are in it for the long haul..

But the network ensures that managers have all the tools such as dynamic pricing, post listings on hundreds of advertising websites, and answer guest inquiries 24/7. In fact, local firms have access to local tourism promotion, websites and contacts the others can not match.

That means our managers produce more bookings as well as more peace of mind.

So if the vacation rental "manager" you are using to book your home is not actually located in the area where you rental home is situated, or even in "New York City", its time to go local.

Call a local professional vacation rental management company to learn about all the comprehensive and reliable services you have been missing.

- - - - - - - - -
And a few more just for fun:

1989 Pace Picante Sauce

1990 Pace Picante Sauce

1993 Pace Picante Sauce

1993 Pace Picante Sauce

1994 Pace Picante Sauce

1995 Pace Picante Sauce

Read more

Author: Wm. May, Vortex Managers
Blog #: 0530 – 06/01/17

Extortion and Anti-Dispargement Defense

By Ron Lee
Published: 01/17/17 Topics: Vacation Rentals Comments: -

Christopher Elliott, self admitted one-sided advocate, writes that businesses should lose their right to prohibit defamation and thereby extortion. Trained journalists rely on freedom of the press but employ the kind of fair-minded journalists standards reporting that Elliott ignores. Read more

Grading Vacation Rentals on the Curve

By Wm. May
Published: 10/01/16 Topics: AirBnB, Vacation Rental Association, Vacation Rentals Comments: -

Research has showed that average ratings on AirBnB are a full one start higher than the number of stars for homes on HomeAway.com.Could this mean that only the better homes are listed on AirBnB? Nah,. Just the opposite. Read more

Vacation Rental Restoration

By William May
Published: 12/28/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

Vacation rental homes are susceptible to the same problems as full-time residences. Sometimes pipes break, basements flood and even smoke or fire damage can happen. Read more

Expedia to buy Homeaway

By Ronald Lee
Published: 11/05/15 Topics: Advertising, AirBnB, Vacation Rentals Comments: -

There’s always a bigger fish. Serial purchaser Homeaway has itself been acquired by Seattle based Expedia. Read more

How Much Vacation Rental Insurance Do You Need?

By April Klazema
Published: 09/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

When you are looking to buy vacation rental insurance coverage for the first time, you will likely have a laundry list of different questions that you want answered. Here are the answers. Read more

Do I Need to Get Special Insurance for My Condo or Vacation Home?

By April Klazema
Published: 08/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

If you rent out your property to vacationers or other tenants when you are not using it, then it cannot be protected under a homeowner's policy. If you are accepting money to allow someone to stay at your vacation home, learn heard about the insurance you must have. Read more

Special Insurance for My Condo or Vacation Home?

By April Klazema
Published: 07/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

If the purpose of the vacation home is for personal use only, then a homeowner's insurance policy will be sufficient to cover the property. But if you rent your home to guests on a nightly, or week basis that insurance is insufficient. Read more

The Vacation Rental Property Insurance Difference

By April Klazema
Published: 06/01/15 Topics: Insurance, Property Management, Vacation Rentals Comments: -

Most insurance companies will offer a specific vacation rental insurance policy that you can purchase to protect your rental properties. A vacation rental property may look like a home, but in the eyes of an insurance company, it's a business. Read more

Creepy Vacation Rental Videos

By Wm. May
Published: 05/27/15 Topics: Marketing, Vacation Rentals, Videos Comments: -

Videos are now being used as background graphics for many websites including for vacation rental advertising that depict guests inside homes in seemingly innocent moments like lounging bed or playing with their children. But does it cross the line? Read more

Mouse in the house. Or Rats, Bears, Ants, Termites, Cockroaches, etc.

By William May
Published: 03/01/15 Topics: Property Management, Vacation Rentals, Wildlife Comments: -

Because second homes are not occupied at all times, pesky mice, rats, ants, cockroaches, bears, and other unwanted creatures have a sixth sense of knowing they are good targets. They give little warning which are unpredictable but easily resolved. Here is how. Read more

Expert Says Photos Best Return on Investment

By Joseph Romain
Published: 02/01/15 Topics: Marketing, Photography, Vacation Rentals Comments: -

Matt Landau, founder of VactionRentalMarketingBlog.com has some surprising insights into the top 10 steps that can help property owners and managers increase bookings and revenue. His research reveals much about photography. Read more

DETAILS: We work to keep this information up to date, but details do change from time to time based on circumstances, often on short notice, and sometimes beyond our control. To verify any answer or other information you may need, please call or email us anytime. Allow a reasonable amount of time for response. Only legitimate inquiries will be answered.