Blog

We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data. Read everything we know.

Vacation Rental housekeeper spills the beans

By William May
Published: 02/16/13 Topics: Comments: -

As professional lodging managers its not too often that we get a full glimpse of what life is really like for Rent by Ownes who manage their personal vacation homes. Here is a Q&A with a top housekeeper who has horror stories to tell. Read more

The Vacation Rental Dollar Store

By William May
Published: 01/16/13 Topics: Comments: -

Who knew that Dollar stores were such a good source of items needed to outfit a Vacation Rental home. This author learns a lesson and receives great customer service too. Read more

Manifest Photos for Lodging Properties

By Joseph Romain
Published: 12/16/12 Topics: Comments: -

Everyone shoots advertising photos for their properties, but smart owners and managers also shoot manifest photos to document anything and everything about their properties for insurance and customer service use. Read more

Setting Property Refund Policies

By William May
Published: 11/08/12 Topics: Comments: -

There are good reasons why Guests may be due a full or partial refund on their stay. And other reasons which can severaly and unfairly affect the property owners bottom line. Setting reasonable and logical cancellation and refund rules is just good business. Read more

Vacation Rental Huts on Wheels

By William May
Published: 10/15/12 Topics: Comments: -

How about a vacation rental on wheels, and no its not a mobile home Not exactly. Tom Kundig is an architect who had an interesting problem and more interesting solution. They're called Rolling Huts. You'll want to know more. Read more

Bed Bugs Are a Matter of When

By William May
Published: 09/11/12 Topics: Comments: -

Bed bugs have nothing to do with cleanliness. Sorry to gross you out but all they need to survive and thrive is warm fresh blood - maybe yours. But lodging operators can take steps to limit and eliminate those buggers when they arrive. (Notice we did not say if!) Read more

Vacation Rentals Enhance the Neighborhood

By William May
Published: 08/15/12 Topics: Comments: -

Going to a grand hotel for grand service will never go away. Stopping for a quick night at a convenient motel makes long trips easier. And now Vacation Rentals allow property owners to share their homes with responsible guests. It lights up the neighborhood, keeps home in good condition and shows the communities hospitality. Read more

Netiquette - How to Write an Email

By William May
Published: 07/18/12 Topics: Comments: -

RSVP: Not everyone remembers what this means, but if you need a response include it and/or remind the user to respond such as "Please let me know your thoughts one way or the other." Read more

Stealing Music for Your Video is Expensive

By William May
Published: 06/23/12 Topics: Comments: -

Creating a swell video for your vacation rental home is easier and cheaper than ever. You'll be tempted to use your favorite song to set the mood and reel in more renters. But becareful with which tune you pick or it will cost you dearly. Read more

Tourism Destinations are Killing Tourists

By William May
Published: 06/01/12 Topics: Comments: -

Tourism is a clean, responsible industry that brings in visitors anxious to shop, attend events, tour attractions, rent lodging, and pay the taxes that go with them. So why do local government officials kill vacation rentals and turn away the easy spending guests who want them? Read more

Glorious Days on Washington State Beaches

By William May
Published: 05/15/12 Topics: Comments: -

It is time to plan your summer at the beach? Vacation Rental managers are not yet sold out but will be soon. To get your choice place get off the couch and make that call today. Read more

Good News Comes to Television from Unexpected Source

By William May
Published: 05/15/12 Topics: Comments: -

After decades of criticizing television for its negative portrayal of news, dramas and other shows an unexpected source of good news comes from reality TV with unreal situations but very real human reactions. Read more

Fighting Over Vacation Rental Scraps

By William May
Published: 05/01/12 Topics: Comments: -

Washington State's open-membership, open-forum, not-for-profit trade association for managers, suppliers and supporters of the vacation rental industry. Read more

Oh No, Mount Rainier Has Disappeared

By William May
Published: 04/15/12 Topics: Comments: -

Mount Rainier disappeared today. Poof. Gone. I looked up and it was missing from the horizon. Reminded me of the day, 20 years ago, when Mount Saint Helens disappeared. Read more

Professor John Edwards: Insects & Music

By William May
Published: 04/01/12 Topics: Comments: -

When I first began to help out with the Gallery Concerts Organization, one of my favorite not-for-profir groups, I met a gentle white haired man with a goatee who glowed with his enthusiasm for the music. Later I was to learn he glowed about just about everything. If the term "twinkle in his eye" was created for anyone it was John. Read more

Housekeepers Discover Black Lights

By Deresa Norman
Published: 03/01/12 Topics: Comments: -

In a cruel twist of science, housekeepers have discovered a thrown-back from the 60's that helps them clean properties faster and better. Read more

Twas the Night before Vacation Rental Christmas

By Jan Covey
Published: 12/31/11 Topics: Comments: -

The Christmas and New Years Holidays are a big season in almost every vacation rental market. Read how one plucky manager gets through the hub bub. Read more

Jonathan's Personal Rental Story

By Jonathan Mcintyre
Published: 08/01/11 Topics: Comments: -

Read more

Vacationers Demand Whistles and Bells!

By Thelma Coffone
Published: 07/11/11 Topics: Comments: -

Read more

Empowerment. It works

By Greg Coffone
Published: 07/01/11 Topics: Comments: -

Read more

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DETAILS: We work to keep this information up to date, but details do change from time to time based on circumstances, often on short notice, and sometimes beyond our control. To verify any answer or other information you may need, please call or email us anytime. Allow a reasonable amount of time for response. Only legitimate inquiries will be answered.